Welcome to AleG Couture, an online store offering women’s clothing and accessories. Our website address is www.alegcouture.com, and our company name is GALLALENA EXPRES SRL, with tax identification number CUI 45412427 and registered address at B-dul Stefan cel Mare, nr. 65, Oradea, Bihor Romania.
By accessing and using our website, you agree to comply with and be bound by these terms and conditions, as well as any applicable laws and regulations. If you do not agree with these terms and conditions, please do not use our website.
Product Information: We strive to provide accurate and up-to-date information about our products, including prices, descriptions, and availability. However, we cannot guarantee that all information is completely error-free or up-to-date, and we reserve the right to correct any errors or omissions at any time without prior notice.
Ordering and Payment: To place an order, simply add your desired item(s) to your cart and proceed to checkout. You will be prompted to provide your shipping and payment information. We accept payments through a secure online payment gateway, which supports various payment methods such as credit/debit cards and PayPal. All payments are processed in EUR (Euro).
We use a reliable and fast shipping method to ensure that your order arrives in a timely manner. Delivery times range between 5 and 10 business days, depending on your location. Once your order has been shipped, you will receive a tracking number via email to track your shipment.
- Shipping and Delivery: We offer shipping to select countries in Europe, including Germany, Austria, Spain, France, Italy, Luxembourg, Romania, England, Belgium, and the Netherlands. The shipping costs vary by country and are listed on our Delivery & Payment page. Orders over 170 EUR are eligible for free shipping within these countries.
- Returns and Exchanges: We want you to be completely satisfied with your purchase from AleG Couture. If for any reason you are not satisfied with your order, we offer a 14-day return policy on all products, with the exception of final sale items. To initiate a return, please contact us by email at contact@alegcouture.com or by phone at +40 740 500 405. We will provide you with further instructions on how to return the product(s). Please note that you will be responsible for the return shipping costs.
- Final Sale Items: Some of our products may be marked as “final sale,” meaning they cannot be returned or exchanged. This is often due to the product being on clearance or heavily discounted. Please review the product information carefully before making your purchase.
- Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of AleG Couture or its suppliers and is protected by Romanian and international copyright laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.
- Disclaimer of Warranties and Liability: We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website. We will not be liable for any damages of any kind arising from the use of our website or the purchase of our products.
- Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Romania. Any dispute arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Romanian courts.
- Changes to Terms and Conditions: We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our website following any changes to these terms and conditions constitutes your acceptance of the changes.